Order Information
Neuro Serge order information
What happens after you place an order, and how to handle a change, question, or refund request.
Order confirmation
After completing checkout, you'll receive a confirmation email referencing ClickBank, our retailer of record. Keep this email — it contains your order number, which you'll need for any support or refund request.
Shipping
Shipping timeframes are provided at checkout and in your confirmation email. We have not independently verified a specific delivery window to publish here, so treat your confirmation email and any tracking information it provides as the accurate source for your order.
Modifying or canceling an order
Because checkout and fulfillment are handled by ClickBank, order changes and cancellations need to go through ClickBank's order support as soon as possible after purchase — the sooner you reach out, the more likely an order can still be adjusted before it ships. You can also contact us at neurosergesupport@gmail.com and we'll help point you in the right direction.
Requesting a refund
Neuro Serge is sold with a stated 180-day money-back guarantee. To request a refund:
- Locate your order confirmation email and order number.
- Contact support using the information in that email, or reach us at neurosergesupport@gmail.com.
- Confirm the current refund process and any conditions (such as timeframes) directly with support, since those details are set at the point of sale and can be updated.
We have not published specific refund processing times or conditions beyond the 180-day window itself, because we could not independently verify current fine print — always confirm directly before assuming a specific timeline.
Questions about your order
For anything not covered here, email neurosergesupport@gmail.com with your order number.